Shipping policy

Shipping Policy

Last Updated: March 2026

1. Shipping Rates All orders ship free via our preferred local carriers. We reserve the right to select the most appropriate carrier based on your location and order details.

2. Order Processing Orders are typically processed and handed off to the carrier within 1–3 business days of purchase. Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email once your order is placed, and a follow-up notification with tracking information once it has shipped.

3. PO Boxes, APO Boxes & Remote Locations Shipments to PO boxes, APO boxes, and other remote or hard-to-reach locations may require additional charges due to final mile delivery requirements. These orders will be reviewed prior to shipment and may be held until any additional fees are confirmed and collected. We handle these situations on a case-by-case basis and appreciate your patience. Please expect additional processing and transit time for these locations.

4. US Customers - Duties & Tariffs For orders shipping to the United States, stated shipping costs include applicable duties and tariffs at the time of purchase. However, we are not responsible for sudden changes in duty or tariff rates, errors in how they are calculated, or any additional charges that may be assessed at the port of entry. Any financial risk associated with these charges is assumed by the purchaser.

5. US Orders & Currency All orders destined for the United States must be placed in the correct currency format. Orders placed for US destinations in a non-US currency will be cancelled and will need to be re-ordered. We apologize for any inconvenience this may cause.

6. Order Tracking Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become active after receiving your shipping notification.

7. Damaged in Transit If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and your order number. We will arrange a replacement or refund as appropriate.

8. Contact Us For any shipping-related questions, please reach out via our contact page.